Last updated: September 22, 2026. This cancellation policy applies to enrollments and services with Catalyst Programmers (“we”, “us”).
1. Student-initiated cancellation
You may request to cancel or withdraw from a program by contacting us in writing (email or WhatsApp). Cancellation does not automatically create a refund. Fees already paid remain subject to our Refund Policy.
2. Before batch start
If you cancel before your batch officially starts, we may — at our discretion — offer a seat in a later batch or another suitable program of equal value. This is not guaranteed and is not a cash refund.
3. After batch start
Once classes have started (or recorded access has been granted), withdrawal does not entitle you to a refund of fees paid. Access to materials may be revoked if your enrollment is cancelled for non-payment or policy breach.
4. Non-payment & instalments
If instalments or agreed payments are not completed on time, we may pause or cancel your enrollment until dues are cleared. Prior payments remain non-refundable.
5. Cancellation by us
We may cancel or reschedule a batch or counselling session for operational reasons (trainer availability, low enrollment, force majeure, etc.). Where we cancel a paid service entirely and cannot offer a reasonable alternative, we will discuss a fair remedy with you, which may include a credit or — only if required or we choose — a refund of the unused portion.
6. Free counselling / demo sessions
Free counselling or demo bookings may be cancelled or rescheduled by either party. Please give reasonable notice if you cannot attend so we can offer the slot to someone else.
7. Conduct-related cancellation
We may cancel access without refund if you seriously breach our Terms & Conditions (for example, sharing account access, harassment, or unauthorized redistribution of course materials).
8. Related policies
Also see our Refund Policy, Terms & Conditions, and Privacy Policy.
